Alibi support

Alibi is a free daily detective puzzle from CoachAI. Every day at midnight UTC a new case opens, and everyone gets the same one.

Contact: contact@coachai.uk. We usually reply within two working days. If your question is about your progress or streak, include your anonymous player ID (see below).

Common questions

When does the new case arrive? At midnight UTC: 00:00 in the UK in winter, 01:00 in summer. An unfinished case closes at the same time.

How many questions can I ask? Two per suspect, to ask whichever suspects you like. When they run out, a short video gives you two more, once per case.

How do clues and the second accusation work? Each clue is unlocked with a short video, up to three per case, from a gentle nudge to a strong pointer. Your first accusation is free; after a wrong one, a video unlocks one more.

I missed a day. Can I keep my streak? If you missed up to seven days, Alibi offers to restore your streak with a short video.

Where is my anonymous player ID? In the app: How to play, at the bottom, with a button to copy it. There's no account, so this ID is how we find your progress.

How do I change my ad choices? In the UK and EEA: How to play → Privacy & ad choices. On iPhone you can also turn tracking on or off in Settings → Privacy & Security → Tracking. On Android, manage your advertising ID in Settings → Google → Ads.

How do I delete my data? Email contact@coachai.uk with your anonymous player ID, and we'll delete your progress and streak within 30 days. Questions you type to suspects are deleted automatically after 30 days. Read the full privacy policy.

A suspect said something odd, or a case didn't make sense. Please tell us the date of the case and what happened. Every case is checked before it's published, and reports help us make the checks better.